Georgia Power: Overview and Customer Resources

Company Profile

Georgia Power delivers clean, safe, reliable, and affordable electricity to more than 2.8 million residential and business customers across the state Source 1. As a subsidiary of Southern Company, the utility focuses on meeting Georgia’s growing energy needs while maintaining high standards of service and environmental responsibility.

Generation and Infrastructure

The company owns and operates 46 generating plants, including hydroelectric dams, fossil-fueled facilities, and nuclear power stations Source 4. This diverse generation mix supports more than 2.4 million customers with a reliable supply of electricity throughout the year.

Online Account Management

Customers can access usage data through the “View My Usage” tool and manage service start/stop requests via the Georgia Power customer portal Source 2. A single sign-on system allows both residential and business users to handle accounts efficiently from one location.

Billing and Payments

Bills can be paid online through SavePaying.com or the Southern Company portal using bank accounts, credit/debit cards, Auto Pay, phone, or mail Source 3. These options accommodate both current and past-due balances for maximum convenience.

Rate Plans and Programs

Georgia Power offers flexible rate plans tailored to different budgets and lifestyles, along with budget billing, rebates, and energy-saving resources Source 9. Support programs for electric vehicles, heat pumps, and smart meters are also available.

Starting or Transferring Service

New service requires the service address (including county and lot details), the primary account holder’s Social Security number, and a mailing address if different Source 7. Residential account setup is completed directly through georgiapower.com.

Customer Support

24/7 online tools and self-service options are available, with additional contact forms and phone support through Southern Company portals Source 10. Occasional temporary outages may affect some customer-service pages Source 5.

FAQ

How do I view my electricity usage online?
Log in to the Georgia Power customer portal and select the “View My Usage” tool to monitor daily, weekly, or monthly consumption.

Can I pay my Georgia Power bill with a credit card?
Yes. Bills can be paid online using a bank account or credit/debit card through SavePaying.com or the official Southern Company payment portal.

What information do I need to start new electric service?
You will need the service address (with county and lot details), the primary account holder’s Social Security number, and a mailing address if it differs from the service location.

Does Georgia Power offer budget billing?
Yes. Customers can enroll in budget billing and other assistance programs directly through their online account or by contacting customer service.

How many power plants does Georgia Power operate?
The company owns and operates 46 generating facilities, including hydroelectric, fossil-fuel, and nuclear plants.

Where can I find rate plan options?
Rate plan comparisons and enrollment tools are available on the Georgia Power/Southern Company customer portal under the “Rate Plans” or “My Account” section.